Terms of Service

1. Acceptance of Terms

By accessing or using the AvidReach website at avidreach.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.

These Terms apply to all visitors, users, and anyone who submits information through the Site. They govern your use of the Site itself — not any separate client engagement, which is governed by a signed agreement between you and AvidReach.

2. About AvidReach

AvidReach is a business consulting firm based in San Antonio, Texas, providing strategy, systems design, marketing, and digital growth services to small businesses nationwide. The Site is a marketing and information resource; it is not a platform for purchasing services directly.

3. Use of the Site

3.1 Permitted Use

You may use the Site to:

• Learn about AvidReach's services and approach
• Submit a consultation request through the Contact form
• Navigate to linked resources we reference

3.2 Prohibited Use

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws or regulations
• Submit false, misleading, or fraudulent information through any form
• Attempt to gain unauthorized access to any part of the Site or its infrastructure
• Use automated tools, bots, scrapers, or crawlers to extract data from the Site without express permission
• Upload or transmit viruses, malicious code, or any content designed to interfere with the Site's operation
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Engage in any activity that unreasonably burdens or disrupts the Site or its hosting infrastructure

3.3 Intellectual Property

All content on this Site — including text, graphics, logos, icons, images, and the overall design — is the property of AvidReach or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, perform, republish, or transmit any content from the Site without our prior written permission, except that you may share links to the Site.

The AvidReach name, logo, and associated marks are trademarks of AvidReach. Nothing in these Terms grants you a license to use our trademarks.

4. Consultation Requests and Form Submissions

Submitting a consultation request form does not create a contract, guarantee of service, or obligation on the part of AvidReach to perform any work. All engagements with AvidReach begin only when both parties have executed a written agreement.

By submitting the form, you:

• Confirm that the information you provide is accurate to the best of your knowledge
• Consent to being contacted by AvidReach at the email address provided to discuss your request
• Acknowledge that submitting the form does not guarantee a response within a specific timeframe, though we aim to respond promptly

5. Third-Party Links and Services

The Site may contain links to third-party websites or services (such as Calendly for scheduling) that are not owned or controlled by AvidReach. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites.

We encourage you to review the terms and privacy policies of any third-party sites you visit. A link from our Site does not imply endorsement of that site or its content.

6. Analytics and Tracking

The Site may use analytics tools (Google Analytics 4 and Microsoft Clarity) to understand how visitors use it. These tools only activate after you provide cookie consent through our banner. For details, see our Privacy Policy at privacy.html.

7. Disclaimer of Warranties

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, AvidReach disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• That the Site will be uninterrupted, error-free, or free of viruses or harmful components
• That information on the Site is complete, accurate, or current

8. Limitation of Liability

To the maximum extent permitted by applicable law, AvidReach and its owners, employees, agents, and service providers shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Site
• Any loss of data, revenue, profit, or business opportunities
• Any unauthorized access to or alteration of your transmissions or data

This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you in full.

9. Indemnification

You agree to defend, indemnify, and hold harmless AvidReach and its owners, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Site
• Your violation of these Terms
• Any content or information you submit to the Site
• Your violation of any third-party rights

10. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

Any dispute arising from or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Bexar County, Texas.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. When we do, we will update the "Last updated" date above. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

If the changes are material, we will make reasonable efforts to provide notice, such as a prominent notice on the Site.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy (privacy.html) and Disclaimer (disclaimer.html), constitute the entire agreement between you and AvidReach regarding your use of the Site. They supersede all prior communications or agreements relating to your use of the Site.

14. Contact Us